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FREQUENTLY ASKED QUESTIONS


At contst.net, we’re committed to offering the best customer service and tech support in the industry. We follow through every time — because excellent service is our promise. Our team is ready to provide the solution you need, no matter the challenge. Our experts are among the most capable and experienced professionals, eager to assist with even the toughest requests.

How long does it take you to answer the phone?

We usually answer within 5 minutes, even during high call volumes. If you can’t wait, you can request a callback. Alternatively, email us at [email protected] or use our Live Support Chat to speak with someone online.

Do you allow customers to send feedback and suggestions?

Absolutely! We welcome all feedback. Let us know what we’re doing right — and what we can improve. Send your thoughts to [email protected].

Can you explain your price points to me?

Of course! Call us at +1-844-948-1232 +44-808-196-7637 or email [email protected] and we’ll walk you through the details.

Why am I being charged full price after I bought the trial package?

Trial packages convert into monthly subscriptions after the trial period ends. If that’s not what you intended, give us a call at +1-844-948-1232 +44-808-196-7637 and we’ll help cancel your membership. You can also email [email protected].

Can I cancel during my trial period?

Yes, you can cancel anytime during the trial. Just call us at +1-844-948-1232 +44-808-196-7637 or email [email protected], and we’ll take care of it.

Do your colleagues speak French?

Yes! We’re a multilingual team. Just let us know your preferred language, and we’ll connect you with the right colleague.

What will appear on my bank or credit card statement?

For your privacy, only our company name and phone number will appear on your statement. For any questions, contact us at +1-844-948-1232 +44-808-196-7637 or [email protected].